SHIPPING TIMES

Orders are usually dispatched within 3–5 business days and sent via Royal Mail. Dispatch and shipping times may increase during busy periods and holidays.

Standard UK orders are sent via Royal Mail 1st Class. 

All items are sent as either standard or large letter and shipping costs are calculated at checkout. Please use the table below for estimated shipping times:

UK Standard

1st Class from £1.10

1–3 business days

Please note that shipping times are estimates provided by Royal Mail and are not guaranteed. I am not responsible for delays caused by delivery services. 

Royal Mail Service Update

 

TRACKED SHIPPING

If you would like a tracking number with your order, please select the Tracked & Signed option at checkout. Otherwise orders will be sent using standard shipping without a tracking number.

 

EU & INTERNATIONAL

Coming soon!

 

REFUND POLICY

If you need to cancel an order, please contact me within 48 hours of ordering. I will do my best to accommodate your request, but once an order has been shipped, it cannot be cancelled.

Once shipped, all orders are regarded as final and I cannot offer refunds unless items received are faulty or incorrect, within 30 days of purchase. Please get in touch as soon as possible. Shipping costs for returning a faulty or incorrect item are the responsibility of the customer unless the return is due to an error on my part. 

If your order has not arrived within 30 business days from date of dispatch, it has likely been lost or is in the process of being returned to me. In this case, customers will receive a refund for the cost of the items excluding the initial shipping fee.

In the event that an order is returned to me, customers have the choice to either cover the shipping costs for resending the order or opt for a refund, minus the initial shipping fee.